Frequently Asked Questions

The sign-up page won't submit?
You may need to clear your cache. For directions on how to do so please click here. If this does not solve the issue please submit a support ticket.

I forgot my password?
Click here to retrieve your password.

Why won't my video play?
You may need to download the lastest flash player. You can download the lastest player here.

I can't login? Help!
You may need to clear your cache. For directions on how to do so please click here. If this does not solve the issue please submit a support ticket.

How do I cancel my recurring membership?
You can cancel a recurring membership by using the cancellation form below.

Why does the site not display properly?
Sometimes older versions of Internet Explorer,Firefox,Safari,etc will not display the content correctly. If your browser is older, we recommend updating to the latest version of your internet browser for optimal viewing.

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